Privacy Policy

Last Updated: 12.11.24

At Essential Training (referred to as “we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other relevant legislation. This policy applies to all personal data processed by Essential Training, including our website and services.

1. Data Controller
Essential Training, with its registered office at 9 Rocky Valley Cres, Glencap Commons North, Kilmacanoge, Co. Wicklow, A98 NH59, is the Data Controller for the purposes of the GDPR.

2. What Personal Data We Collect
We collect personal data that you voluntarily provide when using our services, including:

    • Name, contact information (email, phone number, address)
    • Details relevant to course enrolment and inquiries
    • Website usage information (IP addresses, cookies, etc.)
    • Analytics data (web browsing, social media, and email marketing analytics)

    3. How We Collect Personal Data

      • Directly from you: When you interact with us via our website, email, or through other forms of communication, such as training registrations or contact inquiries.
      • Automatically: Through cookies and similar technologies when you browse our website.
      • Third Parties: We may receive personal data from third-party sources such as social media platforms or web analytics providers.

      4. Purpose of Processing
      We collect and process your personal data for the following purposes:

        • To provide our services, including course enrolment, training materials, and customer support.
        • To communicate with you regarding updates, news, or offers that may interest you (with your consent).
        • To improve our website and services based on user preferences and analytics.
        • To comply with legal obligations.

        5. Legal Basis for Processing
        We process your data based on the following legal grounds:

          • Contractual necessity: To fulfil a contract, such as when you enrol in a course.
          • Legitimate interest: To improve and secure our website, services, and customer experience.
          • Consent: When you opt-in to receive marketing communications or for certain tracking cookies.
          • Legal obligation: For compliance with applicable laws and regulations.

          6. Cookies and Tracking Technologies
          Our website uses cookies and similar technologies to improve the user experience and collect website usage data. This data includes:

            • Google Analytics: Used to track website traffic and user behaviour.
            • Social Media Integrations: Such as Facebook and LinkedIn for advertising and engagement.
            • Email Marketing Analytics: To track open rates and engagement with marketing communications.

            You can manage cookie preferences through your browser settings. .

            7. Data Sharing
            We do not sell or share your personal data with third parties, except where necessary for:

              • Service providers who help us deliver our services (e.g., web hosting, email marketing).
              • Compliance with legal obligations or law enforcement.
              • Transfers outside the EEA only with adequate safeguards in place, such as Standard Contractual Clauses or Privacy Shield (if applicable).

              8. Data Retention
              We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

              9. Your Rights
              Under the GDPR, you have the following rights regarding your personal data:

                • Right to access: Request a copy of the personal data we hold about you.
                • Right to rectification: Correct any inaccurate or incomplete personal data.
                • Right to erasure: Request the deletion of your personal data, subject to certain conditions.
                • Right to restrict processing: Request to limit the processing of your personal data.
                • Right to data portability: Request to transfer your personal data to another controller.
                • Right to object: Object to the processing of your personal data based on legitimate interests or direct marketing.
                • Right to withdraw consent: At any time, if the processing is based on your consent.

                You can exercise these rights by contacting us at hello@essentialtraining.ie

                10. Right to complain to the DPC
                If you do not think that we have processed Your Data in accordance with this Privacy Policy, please contact us in the first instance. If you are not satisfied, you have the right to make a complaint to the DPC or exercise any of your other rights pursuant to Data Protection Legislation.

                  Information about how to do this is available on the DPC website at https://www.dataprotection.ie

                  11. Security
                  We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. However, no transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

                  12. Changes to This Policy
                  We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date at the top. We encourage you to review this policy periodically.

                  13. Contact Us
                  If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

                    Email: hello@essentialtraining.ie
                    Address: 9 Rocky Valley Cres, Glencap Commons North, Kilmacanoge, Co. Wicklow, A98 NH59